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Permanent Limitations althought i gave all my Informations havent got a response

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Permanent Limitations althought i gave all my Informations havent got a response

I have been selling digital goods for about 12 months and received much money from friends. The Items i sell come in different value and so the amount of money can change. I sold many  and everyone was happy, besides the ones who charge back everytime, which is common in companys. However, if there is a report against me, I am careful to make sure the complaints are handled and most of the time things are sorted out in less than 48 hours.


2 Days ago a Customer wanted to send me money which wasn`t working. so i got the notification that my account was Limited and i had to provied information like
-ID ; Address / Location ; Banking Information ; Information about the goods i sold

I then gave all the Informations within 2hrs and the next day i saw this message when i wanted to sell something again:
Screenshot_2.png
I then messaged the Support and haven`t got any response yet. What can i do because i have to continue my buisness
Best Regards
Account limitation Permanently Limited Account