Permanent Limitation

[akwheat00]

Hello everyone! 

A limitation was placed on my account last year for still a reason unknown to myself. I uploaded all documents, proof of purchase, proof of sending etc to Paypal but for whatever reason, they decided to place a permanent limitation on my account. When I call to seek advice the customer service staff say it has to be taken to someone higher and that someone will contact me within 24-72 hours, no one ever does. The same thing happens with email, I Just receive an automated message asking me to call customer service. I am now losing hope that my £1500 funds will never be released and I will ever get this sorted if anyone could shed some light or help in any way it'd be much appreciated! 

Thank you

[kernowlass · Accepted solution]

@akwheat00 

Paypal holds your funds for 180 days as that is the same timeframe that buyers have to open paypal disputes.
So if no disputes are opened against you in 180 days then normally you are allowed to withdraw the funds and they send you an email to that effect.

[akwheat00]

Hi,

There are some funds that are older than 180 days and some which aren't that old. I was told that PayPal performs reviews every 30 days so assumed some of the funds would be available before others. Do you know if this is the case? Thanks a lot for getting back to me!

Alastair

[kernowlass]

@akwheat00 

Not sure if they wait until all the funds are available for withdrawal or not, sorry thats only something c.s can confirm for you...if you get an agent that actually knows the time of day that is.  

[Santhoosh]

Don't be worried. You will surely receive the funds.

[Santhoosh]

Hi You will receive the hold amount after 180 days from the date of apply(limitation) Thanks