Pending transaction From buyer not in account

[Nico162]

Hello! I'm very confused at the moment, So my brother gave my Paypal account to a buyer for a phone we are selling. I didn't get the email about the money getting sent until I looked into my spam. I thought it was weird that it was there as my PayPal emails are never there, so I went to go ship the phone today and while I was giving the shipping label email the lady told me that the suite number that I was giving to her was similar to other peoples that got scammed recently which made even more sketched out. The buyer also wanted a lot of pics of the phone in the package and everything. I thought it was a bit weird so I decided to not send it and to cancel the order but since the money is not on my account or pending what do I do? I told them to cancel the order but they say they cant. It seems sketchy to me how do I cancel something that's not on my account?

[kernowlass]

@Nico162 

SCAM.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.