I had been waiting for 6 months to withdraw my money and when I go into my account on the 178th day I see my finds have been withdrawn from 2 accounts that were frozen. Both are business verified accounts. Never had a chargeback, dispute or anything like that.
This was in the memo of each transaction. Between the 2 accounts the total amounts to $14,000
$x,xxx.xx;PayPal Posting Date:Oct 29, 2019;Payment to:Paypal;PayPal's damages caused by Acceptable Use Policy violation
I called yesterday what seemed like a level 1 customer service rep.
She said she sent a request to info to the banking dept.? and said to wait for an email.
I am not sure what to do. I was disappointed Paypal permanently limited me as I had been using Paypal for over 10 years, but I never thought in my wildest dreams that they would keep my money.
I am not sure what to do. A search on Google for "Payment to:Paypal;PayPal's damages caused by Acceptable Use Policy violation" only shows a couple of posts from a site called 'aspskins', it seems like those guys sell some sort of digital goods. I am a marketing agency that once again never had any sort of negative reviews, chargebacks or disputes, before and during the 180 days.
I can't get my head around how I would have a caused Paypal 1$ in damages let alone $14,000
Any help would be much appreciated.
