Paypal took my money | Payment to:Paypal;PayPal's damages caused by Acceptable Use Policy violation

iwcretreats
Contributor
Contributor

I had been waiting for 6 months to withdraw my money and when I go into my account on the 178th day I see my finds have been withdrawn from 2 accounts that were frozen. Both are business verified accounts. Never had a chargeback, dispute or anything like that.

 

This was in the memo of each transaction. Between the 2 accounts the total amounts to $14,000

$x,xxx.xx;PayPal Posting Date:Oct 29, 2019;Payment to:Paypal;PayPal's damages caused by Acceptable Use Policy violation

 

I called yesterday what seemed like a level 1 customer service rep.

She said she sent a request to info to the banking dept.? and said to wait for an email.

 

I am not sure what to do. I was disappointed Paypal permanently limited me as I had been using Paypal for over 10 years, but I never thought in my wildest dreams that they would keep my money.

I am not sure what to do. A search on Google for "Payment to:Paypal;PayPal's damages caused by Acceptable Use Policy violation" only shows a couple of posts from a site called 'aspskins', it seems like those guys sell some sort of digital goods. I am a marketing agency that once again never had any sort of negative reviews, chargebacks or disputes, before and during the 180 days. 

I can't get my head around how I would have a caused Paypal 1$ in damages let alone  $14,000

 

Any help would be much appreciated.

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100 REPLIES 100

LKMedia
Contributor
Contributor

Check <Removed> to find out how to get back your funds

 

"PayPal Acceptable Use Policy damages 2.500 $"

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Alice00690
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Member
How do I go about that
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chitnmsg
New Community Member

what's type item you sold ? Digital ?

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Andrii247
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Contributor

Same thing. Any updates?

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iwcretreats
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Contributor

Not yet, they have until Dec 13 to reply to my BBB complaint. They have not responded yet.

Most people on BBB complaints are replied to within a few days, but not mine.

For whatever reason they are taking longer to reply to my complaint.

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Lukasziga
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Contributor

<removed>

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Anayacruz
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Contributor
Hi dear Did you get your money back from Paypal? I just had the same issue
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iwcretreats
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Contributor

See my original overview on this thread, the answer is already in there.

In short I do marketing for independent businesses.

 

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lingyu1995
Contributor
Contributor

do you guys had any update information????????????????????????????I got the same problem!!!!!!!!!!!!!!!!!!

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Anayacruz
Contributor
Contributor
Any updates On how to approach paypal for this issue taking our money without notice.
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