Glad you received your refund. But as you pointed out it was from your credit card company, which makes paypals claims of purchase protection even more of a joke. I feel as if the whole "purchase protection" itself is a scam to get people to use paypal's service. And YES i did read the policy before I ordered, but never imagined that anyone in their right mind would consider a small plastic truck as being NOT "significantly different from described" from a lifelike 18" robotic shark! which by the way is an item that there is only one of and it is owned by the inventor, and has never been reproduced. The seller stole a youtube clip and used it as their advertising, with no intention of EVER making good on the item since the item technically does not exist. THAT IS FRAUD plain and simple. I sent all of this information to paypal in my dispute, but was still told i would have to return the item to the address the seller provided (written in Chinese of course) even though the return address on the box was from California. And once the seller received the item i would get my money back. Now had i been gullible enough to do this and pay the $60+ to send my $38. item back, I still would not have gotten my money back because after getting the chinese address translated it turns out it is a nonexistant place. so the tracking would show it as being undeliverable and the seller could then turn around and claim he never received it, claiming that I sent it to the wrong address. After reading through paypal's community forum I see that this type of scam is rampant and that paypal does nothing to govern it. Other than their update saying that a buyer doesnt have to return the item. What it DOES NOT say is that it doesnt mean you will win the dispute or get your money back. It is still at paypal's sole discretion. Part of what originally drew me to use paypals service was it promise of "purchase protection" and online security when paying for purchases . Granted I have only ever in 15 years opened a dispute twice (both times I was denied my refund after being scammed by Chinese sellers) I guess Ive been luckier than some on here. Paypal makes a big deal of 24/7 customer service and purchase protection. But it seems that the only customers who are being serviced are fraudulent sellers. But since paypal doesn't make any money(fees for using it's service) off of us , the loyal trusting buyers, I guess they are not too concerned if we quit using their service. I have a feeling though that these sellers must pay some sort of fee for using Paypals other services. Paypal is a business after all not a charity, so Paypal is making money somewhere. This could be the real reason behind their blatant disregard for their buyers/customers concerns. It makes one wonder who REALLY owns Paypal??.....
