Paypal still holding money from cancelled order
RG33
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Posted on
Aug-07-2019
02:43 AM
Hello,
Last month I made, and later cancelled, an order that was made through paypal. The payee has received no money from paypal ( They have emailed me several times asking me to release the money from paypal and the order is now cancelled). Obviously, I have not received any goods. Clearly paypal took the money from my bank account and have not returned it. I have tried to contact paypal, but due to paypal closing the initial dispute I cannot contact them at all using the resolution system.
Any advice on how to get paypal to return the money, or reopen the dispute resolution system?
Thanks,
Richard
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