Paypal refused to protect me against purchase fraud
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dear community,
I fell victim to fraud from a purchase i did from https://www.tolerancen.site/ .I ordered two chairs and he shipped to me a piece of fabric 30cmx30cm. I claimed refund through paypal procedure. I made a short description and i upload photos of what i ordered and what i received. This guy (Tolerancen, zhangiongr59) suggested parcial refund which i refused.
I received a message from Paypal that my case was closed against me because i didn't submit additional info. I contatced support and explain that i didn't received any message, (i have a print screen from message panel). It is very obvious the fraud from the photos, but Paypal seems didn't look at them.
Now Paypal refused to open case. Are we really protected by Paypal???
Does anyone else has similar issue? What is next legal action needed here?
Thank you in advance
- Labels:
-
Disputes
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- i cant make a purchase online using paypal in My Money Archives
- Keep getting something went wrong please try again in My Money Archives
- Refund Payment sent to closed Bank Account in Payments Archives
- I DON'T want Paypal registration for my buyers if they do the payment in Payments Archives
- Can I successfully refund someone if I don't have enough money in my paypal account/bank account? in Payments Archives