Paypal plus cash account suspended money held
Kdotter
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Posted on
Jun-11-2021
02:01 PM
My paypal plus cash account was deactivated due to a payment i needed to make on a ebay account (completely my fault i just didn't realize it was there from years ago). I have direct deposit directly into my paypal, my debit card has been deactivated and i cant use my balance to pay the debt in order to have my account unrestricted. I still have not received an answer from support and dont know what to do, i can't even send my balance to another paypal account so i can have access to my funds.
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PayPal_Siobhan2
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Jun-16-2021
12:32 AM
Hi Kdotter,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.
- Siobhan
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