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Paypal permanently hold but there is available balance

Shan_12
New Community Member

Paypal permanently hold but there is available balance

I already waited 180 days to make my fund fully available but paypal did not want to get my funds I link my card and bank account but paypal says not applicable. How can i get may funds? Even currency exchange they not allow.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Paypal permanently hold but there is available balance

@Shan_12 


You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add funds to that account.

So your best option is to contact customer services and ask them to link a card for you OR send you a cheque with the balance in the post as per link.
https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.