Paypal not getting back to me within 7 business days.
Dyl6n
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Posted on
May-09-2021
12:25 AM
I sent PayPal information needed to confirm who I was to prove that I am the owner of the account and they said they would get back to me within 7 business days. It has been around 5-6 months since then and I still haven’t heard anything since then. I have sent proof in multiple of times and I never get anything back from them.
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kernowlass
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May-09-2021
06:00 AM
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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