Paypal not accepting my valid proof of adress

Aligz
Contributor
Contributor

Hello, recently paypal due regulatory reasons have asked me to send them proof of identity and proof of adress They have accepted my proof of identity ( passport number) However on proof of adress part i've sent paypal an Serbian Government statement of proof of adress / residence of me. However they did not accept it. They also accept bank statment - but my bank statement does not have my adress printed into it.. only my name and last name.. What to do ? I think they made a mistake not accepting a valid government statement that ive sent them

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