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MJ-1234 · ‎Jan-21-2020

I have been receiving my funds through paypal monthly for some months now....they suddenly ask for Identity, however they have an issue with my address....with P.O that is how addresses are set up in Jamaica now my account cannot send or recirve funds because of security issues....what is the next step??? Becsuse there seems to be none....

PayPal_AshleyM · ‎Jan-24-2020

Hey @MJ-1234,

It sounds like we may be requesting you to verify your identity. We often need this to be in order to allow transfers in and out of an account to complete. I apologize for any inconvenience, but you'll need to complete this process in order to continue to receive transfers. I hope this helps!

- Ashley M

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_AshleyM · ‎Jan-24-2020

Hey @MJ-1234,

It sounds like we may be requesting you to verify your identity. We often need this to be in order to allow transfers in and out of an account to complete. I apologize for any inconvenience, but you'll need to complete this process in order to continue to receive transfers. I hope this helps!

- Ashley M

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

MJ-1234 · ‎Jan-24-2020

Thanks I ended up getting through....

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