New to the community? Welcome! Please read our Community Rules and Guidelines
Chat with our moderator team Wednesdays between 1-2pm PT (4-5pm ET) and Fridays between 4-5pm GMT. Learn more in Community Events
I have just encountered a problem with my paypal account
so here is the problem i waned to buy some items from ebay yesterday but when i wanted to checkout (with paypal of course ) my request was rejected for some reason i've opened my account to see if there is any problem and they told i have to confirm my credit card to lift up the limit so i did that . but when i opened my bank account to find out that i was debited 2 times for something + the 2$ to lift up the limit.. the payment are not shown in the paypal transaction only in my bank payment history
What should i do ?
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.