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Paypal is the absolute worst

SOLVED
New Community Member

Paypal is the absolute worst

My account has been frozen for over a month now. I've been trying to verify for account for weeks with little to no support. This is unreal. I'm running a business, have been for five years and they aren't competent enough to re-activate my account or even respond to my support tickets. I have thousands of dollars in my account I can't access, and bills to pay. I can't wait for the day that there is an adequate competitor for sending money so I can close my account forever. The support team should be embarrassed and it should be illegal blocking me out of my account and not responding to support tickets. Unreal.

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Paypal is the absolute worst

@bbodoit 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
2 REPLIES 2
Volunteer Advisor

Re: Paypal is the absolute worst

@bbodoit 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Paypal is the absolute worst

I have called numerous times. They tell me things are getting verified by their department. I'm now getting emails saying I need to provide more information yet everything is checked off. No one replies to my tickets. I hate this company so much. Is there any way to reach someone above the regular customer support and actually speak to someone that can do something? It must be five weeks now since I could use my account. I'm getting emails from companies that my bills are overdue.