<removed>. Same happened to me, maybe FB & IG needs to stop posting ads, what happened to ad free internet and YouTube videos. I too had the same issue, and they told me to email them, I did they wanted me to send it back to address above, but the won't refund me shipping. Oh, no-no, that was your fault for sending the BS package. I file dispute on PayPal, PayPal talks to them and they say the same send it back to get fill refund (no mention of shipping cost), I refuse then they offer for just over half the price I paid, they will refund me $23 & I could keep the item, UM-NOOO! I don't want your cheap piece of poop, dollar store scam crap. I refuse again, and now it becomes a stand still face off like the old west, until I call PayPal again and talk with them the email they sent me returns the product to a different address and PayPal will refund me up to $30 in shipping. I go to USPS pay $27.95 to ship to address that paypal provided, not the address above that the company itself told me to send it to. I come home,try to fill out & find the refund shipping thing and end up calling PayPal. Had the worst experience with someone that sounded in or from Phillipines, who insisted if I couldn't find it, it didn't exist or had expired. I said no, it was there and I couldn't find it, eventually I ask to speak to her manager, and then wait on hold a total of 20 min, till she finally supposedly got him on the line, then goes to transfer me, and puts me on hold insisted of so called transferring, and I wait 10 min more and my anger gets higher. Then I call back, get a nice girl, sounding like she lives in America and maybe the midwest, I tear up with frustration and explain my dtory and experience. And she....she...says that that angers her when she hears that people said that, all they had to do was...TAKE MY TRACKING NUMBER AND ENTER IT IN. So she does and sends me an email. Niw I have to wait for the tracking number to be delivered. Thats my next worry... what if it isn't, because the address is BS like the other address above, what if they say they never received it, thats how this scam goes around & around. However, she did credit me, to PayPal credits, the $ for my shipping, so now my only battle remains that they get their cheap crap back and I get my hard earned $. What's so ridiculous is that my total was $43.97, they wanted me to send it to them sans shipping payment, which would have cost me $27.95, or I can keep the item and the refund me for $23.....this all seems scammy. Any business that sends the WRONG CRAP.. should make it better by sending correct product or refund. On Amazon, I purchased something & got the wrong thing, and i wanted my $ back for false advertising and wrong item and they refunded me everything including shipping, and told me to keep the cheaply made, incorrect item. I donated it to the salvation army store, but hey...they made right. Amazon seems like they don't play. Why does paypal, want so much drama, and obviously this happens a lot. STOP DOING BUSINESS WITH THESE PEOPLE...easy. I have purchased from IG or FB ads before, and mostly they are ok. Some are cheaply made or slightly different that in the ad. But I have never gotten the wrong thing, I ordered 2 digital wireless air pump, and got 2 manual ones, the real one was all black, the crap i got was black & blue and came with a bunch if straps & other junk. While I was just supposed to have the product & charging cord.
