Paypal has improperly blocked my account

Dabb
New Community Member

They blocked my account saying that I am not 18 years old when I sent them a copy of my driving license where I can clearly see my date of birth and that I have a category B driving license that you must be 18 in my country (Czech Republic).
But Paypal probably does not know that in the Czech Republic, a person from 18 years is taken as an adult.

I don't know how to contact them, I wrote them in support but there is a limited number of letters. Processing time is up to 90 days.
So I can't contact them.
I would be glad for your help.

 

Yours sincerely,

Ladislav <removed>.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dabb 

 

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Dabb
New Community Member

So I contacted them and got to where I tried.

That didn't help me

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Dabb
New Community Member

@kernowlass 

 

Well, thanks.

I'll try to contact them at facebook.

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