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Hello @JulianArlington, I'm sorry to hear about the recent case that was opened on that transaction. It sounds like your friend or friend's funding source may have opened an unauthorized transaction case against this transaction. First, I would recommend reaching out to your friend to review the case with them directly. If that does not yield the results you're looking for, here's a really helpful Help Center article that walks you through responding to a dispute / case: https://www.paypal.com/us/smarthelp/article/how-do-i-respond-to-a-paypal-dispute-filed-by-my-buyer-f... . Good luck and have a great day!