Paypal dispute-probably system totally broken.No buyer protection at all against fraud?

polnoch
Contributor
Contributor

Hi! I've bough empty box instead of computer parts (CPU). 

The seller has several similar feedbacks:

 

1) "Dude tried to send me an empty package. Smells like a scammer take him off ebay"

2) "Paid $650 for a graphics card and he shipped me an empty box." So, please note that my case may be not an isolated incident but a part of a series of incidents.

 

I found this feedbacks after I've made a transaction. I was prepared and I've made a video of unboxing process because I understood what happen. I can share links to youtube video via PM/email/etc for anybody as proofs.

 

Then I've opened a case in paypal (one reason was a negative feedback with ebay in the past with another case, and second I didn't know that if I open case in paypal, then case in ebay will close) 

 

Also I've visited police station, and write a crime report. Also I've filled CAFC complaint and ic3 complaint - it was requested by paypal support.

Yesterday paypal requested from me proofs of police report. I've visited police station again, then they said that it's common practice in the North America - give case number, give officer budge, and phone number, but not give any officer paper about case. Paypal should call 

 

We filed an ic3 complaint (see it in the attached file), a CAFC complaint (reference number is 2018-92819) and also reported this incident to the Fredericton police department: Officer: #393-CST Griffin Phone: 506-460-2300 Date: December 20th 2018 Report#: 18-2849 Also, here are the videos of unboxing that show that we received parcel without CPU: 1) https://www.youtube.com/watch?v=4u1GHlf64rg 2) https://www.youtube.com/watch?v=7RbEBG7XULU We've checked other feedbacks for this user on Ebay an found that there were at least 2 other complains in the last 12 months (Ebay doesn't allow to see older feedbacks) about the same type of incidents (getting an empty parcel). If you open this user profile on Ebay (https://www.ebay.com/usr/torrentking) and click "Negative" to see the negative feedbacks, you will see these 3 feedbacks: My feedback: 1) "Original box arrived without CPU.Check older feedbacks.This happened many times." and two older feedbacks from the other users: 2) "Dude tried to send me an empty package. Smells like a scammer take him off ebay" 3) "Paid $650 for a graphics card and he shipped me an empty box." So, please note that my case may be not an isolated incident but a part of a series of incidents.

 

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