Hey mate, I feel for you. Same happened to me a week before Christmas and I have more than £2600 in there. I escalated it, appealed- you name it. They left me in a kind of a tight spot right before Christmas and none of them could’ve give me a simple explanation - WHY! Needless to mention I was beyond furious.. All they told me is that they’re going to review it every 30 days and if they (feel like it ) and calculate their risk they’ll then decide whether to release the whole or part of the sum they will let me know. Worth to mention I am not a seller or anything, they say the reason they will keep the money up to 180 days is to protect themselves from potential financial losses. When asking how they can possibly be at risk when the only transfer I’ve done were between mine and my roommates account, none of the people I spoke with could’ve answer??! it makes absolutely no sense! There’s nothing that could potentially backfire If I were to be a seller on eBay or something I then understand, some of the customers might want refund or complain or whatever- it would then make sense for paypal to keep the money just in case. But in my case they have absolutely %0 chance of losing any money. I kept asking them and none could’ve answer me even tho they felt it makes no sense they said its a process which they cannot interfere with even if they wanted there’s nothing that they can do.. Occasionally I also used it to pay for things on eBay, but even here they can’t potentially be at risk because I am the customer who bought whatever it is. I am so disappointed I can’t even find the words to express how I feel about PayPal after all that and they way they’ve let me down with complete disrespect and disregard about my lifestyle and wellbeing and that of my family.. I’ll tell you what, used to have more confidence/trust in Paypal than my own bank..aw its all gone now thats for sure! Absolutely Ridiculous. No compassion whatsoever! What if I didn’t have any other money at that time, days before Christmas and on top of they’ve done all that whilst knowing very well that the majority of ppl are already struggling financially due to covid and all them lockdowns .. they couldn’t be bothered, well good on them - they’ve lost me for good and believe me - I am spreading the word about it, giving heads up to everyone I know! I guess we’re left with nothing, but to wait.. (for our own money to be released tccc.. ) Disgraceful!
