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Paypal chargeback

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Paypal chargeback

I have won my case in my favour and paypal says decided in my favour.but still i have not recieved my money in my bank account. I have been trying to call paypal but due to COVID19 ,call centres are closed.and i tried to contact through message to paypal but they dont have a proper reply to my querry. It has been 3 months now. I contacted my bank..and my bank says...they are investigating..and no result from them as well. What should i do now. My case ID- PP- D- 55307512. Can somebody help me out in this.or suggest what should i do now. Its 3 month now..no result came out. Help plz