Hello. My account is missing funds. I am missing at least $100 dollars.
I ordered from Walmart. They split the order into three transactions. For each transaction, the full sum of the order ($114) was authorized and held for each individual item in the order.
The first transaction was for $9.99. They authorized $114 for this payment. Once the payment was "captured", the rest of the money went back into my account.
The second transaction was for $92.52. Same as above. Authorized for $114, and once the money was captured the rest of the money returned to my account.
The third transactions is where the problem happens. The transaction was for $11.49. They authorized $114 again. Once the money was captured, the rest of the authorized money was NOT returned to my account. As a result, I am missing at least $100.
I tried contacting the help team via chat and they were useless. They ignored me, or gave me unrelated information like a bot.
How do I get my money back? This is all I have. I worked very hard for that money, and now I feel like PayPal or Wal-Mart have robbed me. I'm very desperate.
There's money missing, and it's as if everyone in the chain of protection is refusing to protect me and my money.