Paypal ask to provide documents but something got stuck

Modestas2
Member
Member

Ok, so I tried to contact paypal via email couple times - no answer. So I am trying my luck here.

So couple weeks ago, paypal asked to provide additional information about me and to confirm card (which is already confirmed). So I uploaded all information. All ticks on upload topics are now green, the only one left is for card (which, again, is already added and confirmed). Yet I believe, paypal won't review other information to lift limits on my account until I "confirm card" which can't be done because I already did it...

What could I do? Is there some official paypal support in this place who could take a look into my account and see whats exactly bugged with it?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Modestas2, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

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