Paypal account restriction

smehsan
Contributor
Contributor

Hello
earlier in 2013 i have been in london to visit my sister house. so i open an paypal account with all of my sisters documents, like mail address andcredit card info. but the name of the paypal account was in my name. like my name with my sisters address.
everything was going smoothly until, paypal ask for document of my account.
but as i am in different  country now, so i am providing my sisters every details like passport and bank statement.
but nothing works.

what should i do? i have lots of money in my account.

please help me.

Thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@smehsan 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.




Advice is voluntary.
Kudos / Solution appreciated.
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