Paypal account limited

j0shdee
New Community Member
Hi! My paypal account is limited since May 2019 because I used it while I was underage. I just turned 18, and I would like to know if I can get my account back to normal status. Is there any way I can talk to them on un-limiting my account? Thanks! Joshua
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kernowlass
Esteemed Advisor
Esteemed Advisor

@j0shdee 

 

You would never be able to access that account again as it was illegally opened.

You may be able to open a new paypal account however as you are now over 18 BUT you have to ask customer services first.

If you go ahead and just open another without checking then you may get that one limited as well.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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