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Paypal account is restricted but can not get required document.

DaanHuijgevoort
New Community Member

Paypal account is restricted but can not get required document.

Hello,

For a while now my Paypal account is restricted. It wasn't an issue but i now have a reason to need my paypal account.

For whatever reason my Paypal account got restricted so that i can no longer process or pay people with it, or transfer money to my bank account.

 

There still is money on my paypal account, and i would like to use it again or at least get my money back.

I have found that 4 things are needed to get access to my account again. but one of those requires a proof of my address. However i can not get the required document. I have banktransfers but they don't display my house address, and all other servicecosts are included in my rent. The only thing i have is a scan of my rent agreement from 2016. i've tried uploading that but it didn't work.

I can also not get a document from the company i rent my living space from because they can't give me that due to privacy reasons.

 

Is there any advice on how i can get a valid proof of my address?

 

thanks in advance,

Daan <removed>