Paypal Limit

VjChris254
New Community Member
I recently received an email from Paypal saying that my limit has gone down below. Now i can't send or receive money until i provide documents with my home address. I am from Kenya, and the only documents that have my home address is my work Id, passport and driver's license. I have attached all of them but they have been rejected. I really don't know what to upload now. Please help.
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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@VjChris254 

 

Before sending us anything, please be sure that your document:

  • is legible.
  • shows all four corners of the page.
  • does not have information blocked or blacked out.
  • matches the information on your PayPal account.


Proof of identity
The following is a list of acceptable documents you may provide:

  • Government issued ID, such as a driver's license or passport
  • Employment authorization card
  • Permanent resident card

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill

Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@VjChris254 

 

Before sending us anything, please be sure that your document:

  • is legible.
  • shows all four corners of the page.
  • does not have information blocked or blacked out.
  • matches the information on your PayPal account.


Proof of identity
The following is a list of acceptable documents you may provide:

  • Government issued ID, such as a driver's license or passport
  • Employment authorization card
  • Permanent resident card

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill

Advice is voluntary.
Kudos / Solution appreciated.
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