I recently made a purchase from an online website for a shoe rack ( it was a new website , Yes i should have been more careful! ) . These guys claim that it was shipped and gave me a tracking # for a package that weighed only 1.5 lbs ( for a shoe rack ?? ) . That raised my suspicion , then i waited and on July 3rd it said the package was delivered . When i called UPS they mentioned that the tracking # didn't belong to my name or address and there is nothing they can do to help me. I realized this guy was a scam artist once he didn't respond to my emails or was trying to call a non-existent phone number.
At this point i opened a dispute with paypal saying that i didn't receive this order , right away the seller responded to paypal and provided the same Tracking # and immediately Paypal denied my claim without even checking if the Tracking # belonged to me . UPS clearly mentioned that tracking # was delivered to a different address and different name and the actuall shipper of that product was Amazon . Paypal even closed my case without any option to appeal . I tried calling the customer service due to COVID they dont have any representatives to solve my issues , what am i supposed to do now ?
TLDR: Paypal denied my claim and closed the case going by the fake UPS tracking # that the online seller provided .
Appreciate any help !!
