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Paypal Account Limited for No Valid Reason !

Member

Paypal Account Limited for No Valid Reason !

Hello,
 
A week ago my account was limited and I was asked to provide some information: picture of ID card, utility bills, invoices and tracking infos. It's been 5 months that I'm using it and I'm taking my business very seriously. 
I provided each of these and more. I uploaded the picture of my ID card with the address of my business on it. I uploaded tracking infos for the items that  I shipped the next day and the invoices that I sent via e-mail because I could not upload them on the website due to some technical bugs. Each invoice was stamped by the company seal of my supplier and proved the availability of the stock. I also called Paypal to make sure that this e-mail was well received, some agent said yes. Now I'm surprised to get my Paypal permanently closed for no reason. No reason was explained, I don't sell Trademark products I don't sell illegal items I don't steal or rob, no VPN or fake papers. This is a legit business and they are closing it for no reason and without giving any explanation. I'm working very hard to make that business work, My customers are happy and they are returning customers. I'm very afraid to open another one because I'm sure they will close it again. I feel like that no matter how legit I am they gonna stop it. I really don't feel protected by Paypal as a seller and this is a very hard turn in my life. I wish there was another alternative to Paypal really. Can someone help?
 
Thank you
3 REPLIES
Volunteer Advisor

Re: Paypal Account Limited for No Valid Reason !

@latifaKM212

 


https://www.paypal.com/us/selfhelp/article/How-do-I-know-if-my-PayPal-account-is-limited-FAQ1758


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Paypal Account Limited for No Valid Reason !

If you read my message you can see that I provided every proof necessary and I did everything to keep my seller performance high then I got permanently limited for no reason. They sent an e-mail to say it's for security reason and they will held my money for 180 days but WHYY ???

Volunteer Advisor

Re: Paypal Account Limited for No Valid Reason !

@latifaKM212

 

No idea, sorry, you can ask them but its unlikely they will go into detail.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.