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benwilsxn_
New Community Member

Someone has put a claim in to say they haven't received an item I sent, and that they want a refund. But I know fully that they have received it and have photographic evidence that they have received it and sold it on. I have tried messaging him but he is ignoring me and I think he has blocked me via Depop.

What do I do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@benwilsxn_

 

You need to have trackable proof of delivery of the item to the buyer to win a dispute for non receipt of item.


Advice is voluntary.
Kudos / Solution appreciated.
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