Payment

ShawnTT
Contributor
Contributor

Hi, i have an unkown transaction from "epoch.com", i cancel the payment in value of 40$ but i dont know if i get my money back.

I see this "This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when epoch.com completes your order."

And i got an e mail from paypal  "This email confirms that you have cancelled your billing agreement with epoch.com. No further payments will be made from your PayPal account to this merchant. If you have any further questions about the agreement, or wish to reinstate it, please contact epoch.com directly."

Someone can help me?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ShawnTT 

 

Did you cancel the billing agreement AFTER a payment had been made?

If so then that payment would go through and you would have to ask the company to refund you but all future payments would not progress.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@ShawnTT 

 

Did you cancel the billing agreement AFTER a payment had been made?

If so then that payment would go through and you would have to ask the company to refund you but all future payments would not progress.


Advice is voluntary.
Kudos / Solution appreciated.
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