Payment sent nothing received

[niallohhh]

Hi guys so I sent a payment for goods and I put it though as friends & family ( stupidly I know my fault ) and it looks like the seller is a fake, I’ve been onto PayPal about them opening a dispute but they can’t due to my payment selection. They say they are sending a refund request but I know it’s all very slim chance. Any one have any recommendations ? Was 200€!

[kernowlass]

@niallohhh

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well.