Payment reversal question

Patinelle
New Community Member

Hi, 

As a bookkeeper trying to reconcile a paypal account from a new client, I do have a question about ''Chargeback Activity'' I see on the statement.

 

The amount refers to ''Payment reversal''.  I would like to understand the meaning of that.  It's linked to a Shopify transaction, but I don't see that transaction was refunded.

 

So, is a payment reversal a kind of cancellation ? Means I would have to create a Refund receipt in my books?

 

Thanks for your help.

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