Payment reversal question
Patinelle
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Posted on
Feb-10-2021
11:05 AM
Hi,
As a bookkeeper trying to reconcile a paypal account from a new client, I do have a question about ''Chargeback Activity'' I see on the statement.
The amount refers to ''Payment reversal''. I would like to understand the meaning of that. It's linked to a Shopify transaction, but I don't see that transaction was refunded.
So, is a payment reversal a kind of cancellation ? Means I would have to create a Refund receipt in my books?
Thanks for your help.
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