- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Solved! Go to Solution.
- Labels:
-
Managing Disputes
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you didn't confirm your address then the payment would not have completed and would show as unclaimed in the senders paypal account.
If it remained like that at 30 days post sending then it would automatically revert back to the sender.
However as you did not receive the money in the first place then you would not have sent the goods so just relist or sell the item again?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you didn't confirm your address then the payment would not have completed and would show as unclaimed in the senders paypal account.
If it remained like that at 30 days post sending then it would automatically revert back to the sender.
However as you did not receive the money in the first place then you would not have sent the goods so just relist or sell the item again?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection.
Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have exactly the same problem. The buyer paid via paypal (and provided me a paypal transaction report as verification), but the payment never went to my paypal account....and the buyer said their payment was returned!!!
I talked live to an ebay representative, and they advised that I need to "fully verify" my paypal account to assure payments can be received. So, I sent a message to paypal and they said they would get back to me in 2 hours......that was 4 hours ago!!!
And what's really strange is that all of my ebay PURCHASES are being properly debited from my paypal account!!! So......money can flow out of my paypal account to pay ebay, but money cannot flow from ebay into my paypal account!!!!
This is ridiculous and frustrating........and I am without a solution. Thanks a lot paypal!!!!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Buyer cancelled pending payment just after i posted the package. in Managing Risk and Fraud Archives
- Sufficient Evidence for Virtual Goods Sale Dispute? in Managing Risk and Fraud Archives
- How to get item description at Activities Download? in Reporting Archives
- payment stuck on invoice ? in Managing Risk and Fraud Archives
- I sold a $1300 item, buyer claim is not as described and won the case, no returns in Managing Risk and Fraud Archives