Payment received from Fiverr to but PayPal balance is not shown in my account

monojitc
Contributor
Contributor

I have initiated a withdrawal from  Fiverr to my PayPal. I have received an email from PayPal saying that fiverr.com has sent the money and also a message saying "Before we can deposit the funds, we need a bit more information about your recent transactions and account. To provide that go to resolution center"

I use a personal account. I have linked my debit card and my bank account to PayPal. As per the instructions i went to the resolution center but found nothing. It's been 8 days since I initiated the withdrawal. The customer care was of no help and sent only automatic answers which was to read FAQs.

can anyone provide any assistance or answers to this issue I'm facing?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@monojitc 



To receive Paypal payments in your country + to be able to receive payments in your local currency read the below link.
https://www.paypal.com/in/smarthelp/article/how-do-i-receive-paypal-payments-faq1750?app=searchAutoC...






Advice is voluntary.
Kudos / Solution appreciated.
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AnandVvyas
New Community Member
Hey it is solved or not because i have same problem please help me brother
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