Payment not on my new account

[Mirfleu8]

Hello, 

I just made a paypal account because I wanted to dispute a transaction that I made before I created an account. I want to get a refund for an item that I bought, but the seller do not want to. So, because my account was not created when I did the purchase, it does not appear on my account and I don't know what do to.

Thanks

[kernowlass · Accepted solution]

@Mirfleu8 

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.