Payment Reversal (Refund)

Axrhuls
New Community Member

 Hi guys,

 

On Oct 21, 2018 I have paid for 2 items(phone) using my Debit Card that linked to paypal. The package arrived on Dec 29, 2018. After I opened the packed I realize it is wrong item(headphone). I'm so frustated so instantly open a dispute(Full Refund) which has completed(and closed) on Jan 8, 2019(I won). 

 

From my paypal summary, there is a Paypal Reversal(status completed) on Jan 8, 2019. I need to know:

 

1. How long the refund(reversal) process will take? 

2. Where the money will be reveresed to(Paypal balance or Debit Card Account)? 

 

 Thank you guys.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Axrhuls

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





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kernowlass
Esteemed Advisor
Esteemed Advisor

@Axrhuls

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
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Axrhuls
New Community Member

Thank you for the fast respond.

 

This means I just need to check my Debit Card Account(Bank Account) for the refund money.

 

Again, thank you very much. Your answer ease my mind.

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HmantxLLC
New Community Member

Reviewing previous posts on reversals.  Good answer.  I assume reversals that were paid via bank account (paypal withdrew) will also get credited back to bank account and not paypal balance?

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