Payment Concern

IreneTran142
Contributor
Contributor

I placed the order from the website named Farfetch, and I got charged twice from Farfetch. However, I only got one confirmation from Farfetch that I placed that order but got twice confirmations from Paypal that my money already been taken out 2. So what is the problem?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@IreneTran142

 

What does it say next to both transactions completed or pending?


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IreneTran142
Contributor
Contributor
It is still pending
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kernowlass
Esteemed Advisor
Esteemed Advisor

@IreneTran142

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


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