Paying without using an account

[gg56]

Hello,

If I pay without using an account but using Paypal as the means of paying, will my transaction be covered by buyer protection?

Thank you,

[sharpiemarker · Accepted solution]

@gg56 

Yes.

The PayPal receipt email you get will have the receipt ID number at the bottom. Call customer service and provide receipt ID number to open a dispute.

Please read Buyer Protection terms for eligibility:

https://www.paypal.com/webapps/mpp/paypal-safety-and-security

To contact customer service:

1. Log on.
2. Click HELP at the top menu.
3. Scroll down and click CONTACT US.
4. Scroll down to click CALL US or other contact options.

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal