PayPal won't release my money they took from me.

paulbraithwaite
New Community Member

A couple of months ago, I had a non-buyer say he bought my trailer on ebay. He didn't. I told ebay and they proceeded to take $192.00 out of my credit card anyway. I can now, not get the remaining $109.15 out of PayPal. When I buy things they still take the money from my credit card. I want my money back, PLEASE 

Please Help

Paul <removed>

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @paulbraithwaite,

 

Welcome to the community and sorry to hear you are experiencing issues accessing your funds. If you are unable to use a balance and your card is being charged, please make sure the payments you are attempting are in the same currency as the balance you hold. If you still need help, please reach out to our support team using the 'Help & Contact' option at the bottom of any PayPal page and they'll be able to take a look into this.

 

Hope this helps,

Siobhán

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