PayPal won't accept my documents

SandraK6
Contributor
Contributor

Can somebody please give me clear instructions on how should my document for confirming the address look like ? l uploaded few of them ( even one that is officially issued for that purpose and it is not accepted . Also is there any way to call somebody in PayPal? l have time limits to fix this solution . Thanks in advance 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@SandraK6 

 

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill

Advice is voluntary.
Kudos / Solution appreciated.
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