PayPal verified but account still limited

[SummerTimes]

Hello,

I had sent all the files to remove the limitations and they confirmed them except that when I connect I still have this error, unable to send or receive money: 

Then when I click on "See details" it writes me here:  Reference ID: PP-009-585-998-458

But the problem is that when I click on solve, this is what it gives me: 

They tell me my account is verified and confirmed but the restrictions are not lifted, can someone please help me? Please help I really need fast 😞

Thank you!

[MohamedBou1 · Accepted solution]

I am getting an error when I try to link my I-CARD, they just asked me to upload my National identity and my bank statement which I did. the problem is whenever I try to enter my I-card's information a message pops up: Your card was declined by the issuing bank. Please try a different card or contact your card issuer with questions about PayPal.

Best Regards,

M.B

[SummerTimes]

Finnaly, I added IBAN card and not credit card and its looks resolved, thanks anyway, I also think it was the card the problem. 🙂

[MohamedBou1]

Hello again and sorry for spamming the thread, but I have a question, how can I call you guys? (I'm from Morocco).