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PayPal under review

Member

PayPal under review

Hi just wondered if anyone can help, I bought a phone from ebay 4 weeks ago for £550 and was given a false tracking number and the phone never arrived. Since then the sellers account has been suspended so I've gone through PayPal 9 days ago. I have since had no contact from PayPal so just wondered if anyone can advise me. Cheers Jason.