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PayPal took my money

Jayybozon22
Contributor

PayPal took my money

I have just opened a PayPal account and attached my gift card to it. It shows on my gift card transactions that PayPal took $40 for *IG Promotions, that I did not consent to. When I check on my PayPal transactions it shows nothing so I can’t make a dispute or claim. I have the proof of the transaction from my gift card.!What should I do?
3 REPLIES 3
Thecase91
Contributor

Re: PayPal took my money

I got an epidemic disaster loan deposited into my account for 11,000$ (sba loan) paypal froze my account and then told me I couldn't use paypal anymore funds frozen for 180 days when the 180 days were up I checked my account and it said payment to paypal for the whole 11,000$ and now they're saying money is seized
Tags (1)
kernowlass
Esteemed Advisor

Re: PayPal took my money

@Thecase91 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.



Advice is voluntary.
Kudos / Solution appreciated.
Wondar24
Contributor

Re: PayPal took my money

https://www.consumerfinance.gov/complaint/

File a complaint to get your account open. They doing it to everybody.