This has just happened to me as well, albeit the steps taken are a bit different than others reporting their experiences here. I did receive an email stating I was under review and that my account was restricted during the process. I've never had any disputes, at least none that I have ever been made aware of. I too have been using PayPal for over a decade. On my own, I discovered the resolution center and there were 2 questions that I promptly answered; what do I sell and via what method. I'm am new to selling on eBay although have been a buyer for much longer. The bulk of my actively as of late has been using PayPal to pay for my ebay shipping labels. I also read, line for line, the users agreement and rules of engagement and I have not violated anything stated here. When I answered the resolution center's questions, I asked customer service what activity triggered the review and to clarify the time frame it would take to resolve my suspension, etc. The response was that they would place my review on a fast track. To fire me as a customer, quicker! Must they tell me? Perhaps not. Best Practices for company communications with their customers begs to differ. You go to work Monday morning and are handed a pink slip, no reason given, ignored request for reasons and/or a courteous explanation as to why and nothing. This business conduct is very legal in "hire at will" states, but is it ethical business behavior? As a customer, I should be afforded a response, even if for nothing more than a common courtesy. If I **bleep** up somehow, tell me. We are, (most of us anyways), human after all! If we're to learn from out mistakes, how about sharing what the perceived mistake is? In my working career, I never treated my 36 employees with this kind of disrespect and am in awe that a major company like PayPal, subscribes to such inappropriate, corporate behavior.
