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PayPal's form being bugged, so I can't remove my account limitations

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New Community Member

PayPal's form being bugged, so I can't remove my account limitations

Suddenly my account is limited and I have to fill-in a form to unlock it.

The problem is that this form seems bugged so I can't press submit button.

Here is a screenshot of the problem:

 

aa.jpg

The field that I need to fill-in is the Product / Service keyword. No matter what I write in that field, nothing shows up. So when I fill every information on this form, the "Next" button never gets active.

 

Is this bugged indeed? Or am I doing something wrong?

1 REPLY 1
Highlighted
New Community Member

Re: PayPal's form being bugged, so I can't remove my account limitations

As it seems, the form is bugged on my native language version of the website (Greece). I thought that the original US version might be fine. So I changed the website language to English and then the field Product / Service Keyword showed suggestions correctly. So, I think now my dispute has been sent.

 

Would be nice to fix that form in-case others face the same problem.

I will get back to this in case I still have issues.