PayPal resolution on an eBay item already shipped back
yeky333
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-16-2020
10:41 AM
I got an eBay item that was broken. Seller went MIA so I went through the eBay return process which required me to ship out the item by 8/31.
I shipped out the item on the morning of 8/31, but in the afternoon eBay declared that I didn't ship out in time and the case was closed... lesson learned.
So naturally I opened a PayPal case, but the thing is...
When it prompts me to put in the tracking number for my return, am I safe to put in my tracking number from 8/31? Seller's already received the item...
Or is PayPal going to auto deny my return & refund since the tracking info is from before PayPal case & resolution?
Thanks for your help.
Labels:
- Labels:
-
Disputes
1 REPLY 1
yeky333
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-21-2020
11:43 AM
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- The date of my dispute resolution keeps being pushed back, is this normal? in Disputes and Limitations Archives
- Funds haven't been released yet, resolution center can't open a case on it in My Money Archives
- Payment is waiting in Payments Archives