I ordered something from a company and when it arrived it was not what I ordered. PayPal agreed to issue me a refund, but the address they sent me for the company was in Chinese and the post office would not except the package from me. PayPal canceled my refund because I could not send them tracking information. I am trying to get in touch with someone at PayPal to open my case an issue my refund. Does anyone have a number to reach an actual person?
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in). If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country. Live chat is randomly available. You can send them a message. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
