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Tracking has to show delivery, then you should get your refund.
I placed an order in May and it too was coming from China - Seller's name is Wu <removed> and goes by "PayPal OsborneJohn. I filed a complaint to PayPal and the seller came back saying the product was delivered, so PayPal closed the case. I have proof that the tracking website is bogus and that the seller has lied several times. I communicated with the seller before and after the case was closed and they "offered" to send the product 2 more times. The 2nd time it came up "lost" and the 3rd time it was "undeliverable, recipient not available". I was home each of the 3 times they claim to have delivered, lost, or attempted delivery. I have tried to get PayPal to re-open the case but each time their website defaults to say the case is closed. I feel I was ripped of by this Chinese person and then **bleep** by PayPal.