Hi @zxparadoxxz
Hope all is well and safe amidst this crisis. I'm so sorry to hear that you are having a hard time uploading documents, maybe you could try some troubleshooting like clear cache and memory or maybe try it at a later time. As well as i so sorry also that your still waiting for the response, please be advise that due to this currently situation that we are experiencing we are now on skeletal staffing so there is possibility that there is a slim chance to get a timely response. However, if you wish to know what's currently happening you can get in touch with our customer service via email or chat.
e should also be available option to connect to a live chat agent and, or you may also consider contacting Customer Service via Facebook or Twitter. You can send them a personal message from their facebook or twitter pages.
Facebook: https://www.facebook.com/PayPal
Twitter: @AskPayPal
Note: There's a slim chance to get a timely response as we are in skeletal staff due to emergency.
If it's still no response, then let's wait until our phone line becomes available. Thank you for your patience and keep safe!
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